Retainer Support
Our Retainer Support model provides ongoing development and maintenance services to ensure your software remains up-to-date, secure, and optimized for performance. With this flexible engagement, you have access to our expert developers on a consistent basis, ensuring continuous support for your projects without the need for long-term commitments. Code Cheetahs delivers peace of mind with proactive monitoring, quick issue resolution, and regular updates.
Schedule a call
Trusted by
Clutch rated 5.0/5
Top E-Commerce Company, United States
Top User Experience Company, Atlanta
Top Staff Augmentation Company, Atlanta
Manager, Private Educational Center"Code Cheetahs understands our needs and finds solutions that work best for us, giving us peace of mind that we are in good hands."
Our Retainer Support Services
With Retainer Support, you have dedicated access to our experienced developers and engineers, ensuring that your software and systems are always performing at their best. This engagement model is ideal for businesses that require ongoing technical assistance, updates, and maintenance without the need for full-time hires.
Ongoing Maintenance & Updates
- We provide regular maintenance and updates to ensure that your software remains functional, secure, and aligned with the latest industry standards. Whether it’s applying patches, fixing bugs, or enhancing features, we ensure your software evolves smoothly over time.
Performance Monitoring & Optimization
- With continuous performance monitoring, we proactively identify and address potential bottlenecks or issues before they impact your users. Our optimization services help maintain fast load times, efficient resource usage, and seamless user experiences.
Bug Fixes & Issue Resolution
- Our team is available to quickly resolve any bugs or issues that arise, minimizing downtime and ensuring your application stays up and running. We troubleshoot and fix problems efficiently, so your operations are never disrupted.
Security Audits & Patching
- We regularly audit your software for vulnerabilities and ensure that security patches are applied promptly. Our proactive approach to security helps protect your business from emerging threats, ensuring that your software remains compliant with industry regulations.
Feature Enhancements & New Functionality
- As your business grows, so do your software needs. With our Retainer Support model, we can implement new features, enhance existing functionality, and ensure your software continues to meet your evolving business goals without delays or excessive costs.
Cloud & Infrastructure Management
- We manage your cloud infrastructure to ensure scalability, reliability, and cost efficiency. Whether it’s monitoring cloud performance, optimizing resource allocation, or managing backups, our team ensures that your infrastructure runs smoothly and supports your application’s needs.
Dedicated Developer Support
- With retainer support, you gain access to a dedicated team of developers who understand your business and technology stack. This ensures faster turnaround times and consistent quality, with team members who are familiar with your project’s history and requirements.
Scheduled Reporting & Analytics
- Our team provides detailed reports on system performance, updates, and any issues resolved during the retainer period. We also offer analytics insights to help you understand usage patterns, performance trends, and areas for future improvement.
Priority Support
- As a retainer client, you receive priority support, ensuring that urgent requests and issues are addressed immediately. We guarantee faster response times, giving you peace of mind that your critical systems are always taken care of.
Best Practices for Retainer Support
Our retainer support services follow industry best practices to ensure your software and systems are always secure, optimized, and aligned with your business goals.
Why choose Code Cheetahs?
Extend your in-house teams
- Code Cheetahs integrates seamlessly with your team, boosting your capabilities from within. We don’t act like an outsourced agency; we join forces with your in-house team to accelerate growth and ensure smooth collaboration.
Streamlined, efficient development process
- Our development process keeps things on track from start to finish. We move quickly from planning to release, utilizing interactive prototypes to bring ideas to life and enable clients to test and refine their designs effectively, delivering high-quality results on time and within budget, with no unnecessary delays or surprises along the way.
Frequent communication and detailed reporting
- We prioritize clear communication, keeping you updated at every stage. You’ll always know where the project stands through detailed reports and regular updates, ensuring complete transparency and collaboration throughout.
Flexible Engagement Models
- Whether you need staff augmentation, dedicated teams, or full project outsourcing, Code Cheetahs offers flexible models to match your needs. From a single developer to a full front-end team, we provide the right level of support to craft visually stunning interfaces that enhance user experience and contribute to memorable brand identities.
Frequently asked questions
Our Process
Our front-end development process is simple and clear. First, we learn what you need—your goals, your timeline, your budget. Then, we make a plan, assigning the right people and setting the course. Finally, we get to work, keeping you in the loop throughout the process.
Step 1: Talk about what you need
- We sit down and go over your goals, timeline, budget, and vision for the project. We’ll also decide on the best way to work together and choose the right engagement model for your needs.
Step 2: Make a plan
- We map out the project, assigning developers and other team members. We’ll set clear goals, establish key metrics, and outline how we’ll approach the work.
Step 3: Get to work
- We start development, adapting as needed to match your requirements. Throughout the process, we’ll keep you updated on progress and address any challenges that arise.
Let's talk about your project
Whether you're envisioning a groundbreaking app or seeking to optimize your business processes with bespoke software solutions or team augmentation, our team is here to help.
President, Private Educational Center"We've seen an increase in click-through rates, website usage, and leads since we launched the platform."